SHIPPING

The best quality hoverboards shipped across Australia, fast and for free! 

At Hoveroo, we are committed to delivering the best quality hoverboards to our customers across Australia. All orders are dispatched within 24 hours from our Sydney location, ensuring that our customers receive their hoverboards as quickly as possible. We partner with trusted courier services to ensure fast and reliable delivery to all locations across Australia.

FREE SHIPPING ON ALL ORDERS

We offer free shipping for all orders, with delivery times ranging from 1-6 days depending on your location. Deliveries to major cities are usually quicker, with an estimated delivery time of 1-4 days, while delivery times to rural areas may take a little bit longer.

Please note that delivery times may be affected by factors beyond our control, such as weather conditions or courier delays. We cannot be held responsible for any delays, but we will always do our best to ensure that your hoverboard is delivered to you in a timely manner.

At Hoveroo, we take the utmost care to ensure that your hoverboard is packed securely and arrives in perfect condition. If for any reason you are not satisfied with your order, please contact us and we will do our best to assist you.Thank you for choosing Hoveroo, and we look forward to delivering your hoverboard to you soon.

We ship from Sydney!

We take pride in delivering the best quality hoverboards to our customers in Australia. We ship all of our hoverboards directly from our Sydney facilities. When you order a hoverboard from us, you can rest assured that you are receiving a product that has been rigorously tested and certified to meet Australian safety standards.

We understand that safety is a top priority when it comes to hoverboards, which is why we go the extra mile to ensure that our products are safe for use by kids of all ages. So, don’t worry about cheap and fake hoverboards, Hoveroo hoverboards are of superior quality and meet the highest safety standards.

Shipping from our Sydney location also means that we can offer faster delivery times compared to other international sellers. This is because our hoverboards do not have to go through customs or be held up by international shipping delays.

Estimated Free Shipping Times for each state

New South Wales

2 - 5 Days

Western Australia

2 - 7 Days

Victoria

2 - 5 Days

Queensland

2 - 5 Days

Northern Territory

2 - 7 Days

Southern Australia

2 - 7 Days

Tasmania

2 - 7 Days

FREE SHIPPING AUSTRALIA-WIDE

We offer free standard shipping on all orders. With this free standard shipping service, your hoverboard will arrive in 4-7 days.

Australia Post Partner

We're proud to be partnered with Australia Post to offer fast & reliable shipping. We ship to all major cities as well as all rural areas.

REAL STOCK IN SYDNEY

 All of our stock is maintained in our Sydney facility. This means your hoverboard is already in Australia and just waiting to be shipped out to you

Hoveroo’s commitment to hoverboard riders: 24/7 support service and 1-year warranty

At Hoveroo, we stand behind the quality of our products and are committed to ensuring you the customer experience. We offer a 1-year warranty on all of our hoverboards, giving you peace of mind knowing that you are covered in case of any defects or malfunctions.

Our warranty covers any manufacturer defects that may occur within the first year of purchase, and we will replace or repair your hoverboard at no additional cost to you.Our team is dedicated to providing the best customer service possible, and we are available 24/7 to answer any questions or concerns that you may have. We pride ourselves on our excellent customer satisfaction record, and we are confident that you will be happy with your purchase from us.

Terms & Conditions for Shipping:

1. All Shipping times are estimates. Delivery times may vary depending on your location & the courier company. Once dispatched we do not hold any responsibility for the shipping time. If delays occur then contact the courier company directly.

2. We can not be held responsible for any delays caused by the courier company (including express shipping) and we will not offer discounts or refunds.

3. Once the item is dispatched you will receive the tracking information and a link via email.

4. You are responsible to enter the right address. If you fail to do so and the parcel was already dispatched we can not offer you a refund and you're charged for the full amount.

5. If the item is returned to sender at the customers fault a flat rate of $15 is applied to reship your parcel.

6. All orders have standard free shipping unless otherwise noted.

7. If a parcel is lost by the courier company we will reship your order for no extra charge.

8. If a parcel is lost contact us at support@hoveroo.com.au as soon as you find out. Also contact the couriers company and explain that your parcel is missing. Most parcels are not actually lost and turn up again. Once determined that the parcel is lost we will reship a new product for free within 48 hours.

9. All Express Shipping orders are dispatched within 24 hours. The delivery time frame stated at checkout starts after the initial 24 hours until dispatch.

10. All Standard Shipping are dispatched within 48 business hours.

11. In the unlikely event of an item arriving damaged: Take a photo of the outer box, shipping label, the box the item arrived in and send it via email to our customer service. We will reship a new item for free.

12. Our normal shipping times are 1 - 6 days depending on your location. Generally deliveries to major cities is always quick (1 - 4 Days) while delivery times to rural areas can take a little bit longer (4 - 6 Days). We can't be held responsible for any delays, thank you for your understanding.

Happy kiddos in action

Look at these daring explorers! They’re so brave and adventurous, no wonder they can’t imagine life without their hoverboard.

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1-YEAR
WARRANTY

Safety tested
in Australia

Ultimate Fun Gift
for Your Kids

Life-Time
customer support